We are in the business of pleasing our customer and we are always happy to help and assist where possible! If you are experiencing a problem with one of our products, please submit a support ticket, here, for review and one of our agents will get back to you with more information ASAP. 


As we resell products from various suppliers and brands, certain ranges have their own individual warranties or assurance,


TrueDark Policy:

TrueDark® warrants that this product will be free from defects in materials and workmanship for 1 year from the date of purchase by the original owner. The customer is responsible for outbound and return shipping costs. This warranty covers the original purchaser only and is not assignable or transferable to another party. Warranty is void if the device is used for commercial use or disassembled at any point..

 

TrueLight Policy: TrueLight® warrants that this product will be free from defects in materials and workmanship for 1 year from the date of purchase by the original owner. The customer is responsible for outbound and return shipping costs. This warranty covers the original purchaser only and is not assignable or transferable to another party. Warranty is void if the device is used for commercial use or disassembled at any point.


Mychrondia Policy: Mychondria boasts an industry-leading 3-year warranty. This warrants that this product will be free from defects in materials and workmanship for 3 years from the date of purchase by the original owner. Warranty is void if the device is used for commercial use or disassembled at any point.


Airofit Policy: Airofit offers a 2-year warranty on our product. The warranty covers all the manufacturer's faults. The warranty however does not cover damaged devices due to day-to-day use and other damages caused by accidents.